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Privacy Policy

1. General provisions

1.1. Šī Privātuma politika apraksta, kā SIA Kokopelli, reģ.nr. 40103534550 (turpmāk saukti arī – “Datu pārzinis”) iegūst, apstrādā un glabā personas datus, ko helenseward.lv iegūst no saviem klientiem un personām, kas apmeklē interneta mājaslapu (turpmāk saukti – “Datu subjekts” vai “Jūs”).

1.2. Personal data is any information relating to an identified or identifiable natural person, ie the Data Subject. Processing is any activity related to personal data, such as obtaining, recording, modifying, using, viewing, erasing or destroying.

1.3. The data controller complies with the data processing principles provided for in the legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.

2. Acquisition, processing and storage of personal data.

2.1. Personally identifiable information is obtained, processed and stored by the Data Controller, mainly through the website of the online store and e-mail.

2.2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The data subject is responsible for ensuring that the submitted personal data is correct, accurate and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The data subject is obliged to immediately notify the Data Controller of any changes in the submitted personal data.

2.4. The Data Controller is not responsible for damages caused to the Data Subject or third parties, if they are caused by falsely submitted personal data.

3. Processing of personal data of customers

3.1. The data controller may process the following personal data:

3.1.1. Name and surname
3.1.2. Contact information (email address and/or phone number)
3.1.3. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.2. The Data Controller stores and processes the Personal Data of the Data Subject as long as at least one of the following criteria is met:
3.2.1. Personal data are necessary for the purposes for which they were received;

3.2.2. As long as the Data Manager and/or the Data Subject can realize their legitimate interests, such as submitting objections or bringing or bringing a lawsuit to court, in accordance with the procedures set forth in external regulatory acts;

3.2.3. As long as there is a legal obligation to store data, such as under the Accounting Act;
3.2.4. As long as the Data Subject's consent to the relevant personal data processing is valid, if there is no other legal basis for personal data processing.
Upon termination of the conditions mentioned in this paragraph, the term of storage of the personal data of the Data Subject also expires and all relevant personal data are permanently deleted from computer systems and electronic and/or paper documents that contained the relevant personal data or these documents are anonymized.

3.3. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The Data Processor is the controller of personal data. Upon request, we can transfer your personal data to state and law enforcement authorities in order to defend our legal interests, if necessary, by drafting, submitting and defending legal claims.

3.4. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or illegal destruction, alteration, disclosure and any other illegal processing.

4. Managing cookies

4.1. We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the associated consents. More details on how the "Real Cookie Banner" works can be found at https://devowl.io/rcb/data-processing/.

4.2. The legal basis for personal data processing in this context is Regulation (EC) No. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interests are the management of the cookies and similar technologies used and the related consents.

4.3. The provision of personal data is neither contractually required nor necessary for the conclusion of the contract. You are not obliged to provide personal data. If you do not provide personal data, we will not be able to manage your consent.

5. Rights of the data subject

5.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
5.1.1. Access your personal data, receive information about their processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
5.1.2. Request correction of incorrect, inaccurate or incomplete personal data;
5.1.3. Delete your personal data ("be forgotten"), except in cases where the law requires data retention;
5.1.4. Withdraw your previously given consent to the processing of personal data;
5.1.5. Limit the processing of your data - the right to request that we temporarily stop processing all your personal data;
5.1.6. Contact the Data State Inspectorate
You can submit a request for the exercise of your rights by sending a request electronically by writing to the customer support service at info@helenseward.lv.

6. Final provisions

6.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and which repeals Directive 95/46/EC ( General Data Protection Regulation), as well as the laws of the Republic of Latvia and the European Union in force.

6.2. Datu pārzinim ir tiesības veikt izmaiņas vai papildinājumus Privātuma politikā jebkurā brīdī un bez iepriekšēja brīdinājuma. Labojumi stājas spēkā pēc to publicēšanas mājas lapā helenseward.lv

Content of the Privacy Policy

Helen seward products
  • +371 26764664
  • +371 29438363
  • info@helenseward.lv
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